This typically takes anywhere from a few minutes up to a few hours to complete.


The factors that could lead it to taking longer than usual could be due to:


  • The traffic on the network and the time it takes for the initial transaction to confirm
  • ShapeShift's liquidity on the coin


If you experience an exchange transaction that is taking longer than 24 hours to complete, we recommend contacting ShapeShift's support team over at https://shapeshift.zendesk.com/hc/en-us/requests/new

R
Raljoseph is the author of this solution article.

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